Privacy Policy

This Privacy Policy explains how Lens Legends processes personal data when you visit armarchwalklens.click, make an inquiry, book a session, or use our proofing and delivery features. It applies to our photography studio services for product photography for small brands in Vietnam.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01

Data We Collect

We may collect identification and contact details, project and booking information, product and shot-list details, payment and invoicing records, communication content, gallery access activity, and technical data such as device, browser, and log information. Where needed for a session, we also process images and related production files provided by clients or created during the service.

The categories of data collected depend on booking, delivery, and support interactions.
02

How We Collect Data

We receive data directly from inquiries, booking forms, email, phone calls, planning calls, and file uploads. We also generate data through scheduling, project management, proofing, delivery, payment processing, and website operation, including records of gallery access and service communications.

Information is obtained from users, client submissions, and system records created during service use.
03

Cookie Types

We may use essential cookies to support site operation, preference cookies to remember basic settings, and limited analytics cookies to understand site performance and usage patterns. Cookies are used only to the extent needed for security, functionality, and service improvement.

Cookie use is limited to operational, preference, and basic analytics functions.
04

Cookie Controls

You can usually control cookies through your browser settings and, where available, through on-site preference tools. Disabling certain cookies may affect form submission, session continuity, gallery access, or other basic site functions.

Browser settings may limit non-essential cookies, but some site functions may not work as intended.
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of processing where applicable. You may also object to processing based on legitimate interests in appropriate cases.

Available rights depend on the nature of the data and applicable law.
Requests

How to Make a Request

To make a privacy request, use the contact details in this policy and describe the data or service involved. We will review the request, confirm any required verification steps, and respond within a reasonable period under applicable law.

We may need to verify identity before acting on a request and may retain limited records of the request itself.
Data Retention

Data Retention

Booking records, project files, communication logs, and payment-related records are retained for a practical period based on business needs and legal obligations. When data is no longer needed, it is deleted, anonymized, or archived in a restricted form where appropriate.

We keep data only for as long as needed for the relevant service, recordkeeping, or legal purpose.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on the website and may provide an additional notice where appropriate. The revised version applies from its stated effective date.

We review this policy when our practices or legal obligations change.
01

Why We Use Data

We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, schedule sessions, manage approvals, produce and edit images, deliver galleries and files, process payments, maintain records, secure our systems, and meet legal or accounting obligations.

Processing is limited to the operational needs of the studio and the website.
02

Service Providers

We may share personal data with payment processors, hosting providers, communication tools, file delivery services, and other operational vendors that support booking, production, storage, or delivery. These parties are expected to handle data under appropriate confidentiality and security obligations.

Service providers receive only the information needed to perform their assigned functions.
03

Legal Disclosures

We may disclose personal data when necessary to comply with law, respond to lawful requests, enforce agreements, investigate fraud or security issues, or protect the rights, property, or safety of Lens Legends, our clients, or others.

Disclosure may be required for compliance, dispute handling, or protection of rights.
Privacy Office

Contact Information

Privacy email
help@armarchwalklens.click
Privacy phone
+84 918 850 534
Mailing address
Số 774A, Đường Bùi Hữu Nghĩa, Bình Thủy, Can Tho, Can Tho, 94212
Privacy contact